Complete Checklist and Fixes to Solve Netflix Not Downloading Problem

Having trouble getting your Netflix episode downloaded for offline viewing? You're not alone. Many users struggle to download Netflix videos due to frustrating issues like:

  • No download option appears next to the show in the Netflix app.
  • Tapping the download icon, but nothing happens—it’s stuck at 0%.
  • Netflix says “Download Failed” when saving an episode.
  • •Netflix refuses to download, claiming you’ve downloads on too many devices.
  • ...and more.
fix netflix not downloading problem

You might simply want to watch Netflix movies or TV shows offline during a flight or road trip, but when these errors pop up, that basic plan quickly turns into pure frustration. Don’t worry—we’ve put together a complete checklist to help you fix the Netflix not downloading issue. Plus, we'll introduce an ultimate solution to help you download any Netflix movie or TV show with ease and reliability.

Why is My Netflix Episode NOT Downloading? And the Fixes

1. Some titles are not available to download.

If you find that you can download some TV shows and movies, but not others, it's likely due to restrictions on the specific title—not an issue with the Netflix app itself. This can happen for several reasons, such as Netflix not having exclusive rights to the content, or due to factors like popularity, cost, seasonal availability, or regional licensing. As a result, the download icon may not appear next to certain titles.

📢 Fix: Try searching for the title on other streaming platforms to download.

2. Can't download any Netflix episode. "Downloads" feature is gone.

In July 2024, a user reported that after logging into the Netflix app from the Microsoft Store, the whole theme and background had changed, and the download option was missing. The reason is that Netflix retired its dedicated Windows app. The new version included access to live events, compatibility with ad-supported plans, and more. At the same time, the new Netflix app no longer supports downloads.

📢 Fix: As Windows 11's Netflix loses Downloads, you can continue watching TV shows and movies offline on a supported mobile device, or use a Netflix downloader to save content for offline viewing on your PC.

3. Downloads stuck, "Not Enough Storage"

Saving series from Netflix requires both time and storage space. If Netflix detects low or insufficient storage on your device, it may display an error message and stop the download process.

📢 Fix: Delete some downloaded content from the Netflix app or remove other stored files from your device to free up space.

4. Exceed the download limits

No matter which subscription plan you use, there are limits to how many TV shows and movies you can download from Netflix. Ad-free plans allow up to 100 active downloads per device, depending on the number of devices included in your plan. Ad-supported plans are limited to 15 downloads per device per calendar month. If you exceed these limits, further downloads will be restricted.

📢 Fix: Upgrade your Netflix subscription plan, or use a Netflix downloader to save unlimited titles with ease.

5. Weak internet connection

Normally, downloads via the Netflix app should run smoothly. However, if you notice that downloads are stuck or moving slowly, it may be due to your internet connection. A weak or unstable connection can cause downloads to stall or fail.

📢 Fix: Connect to a strong and stable Wi-Fi or mobile data network.

6. Other reasons

An outdated Netflix app or an unsupported device operating system can cause download issues. Sometimes, even if you've done everything correctly, the problem may still persist due to an unknown bug.

📢 Fix: Restart the Netflix app or update it to the latest version. You can also try restarting your device or switching to a different one.

Key Reason to Download from Netflix

why download netflix videos

Downloading episodes on Netflix means saving them for offline viewing. While watching movies or TV shows online obviously requires an internet connection, a poor or slow connection can lead to low video quality and frequent pauses, resulting in a frustrating viewing experience. By downloading Netflix episodes, you can watch them offline when an internet connection is unavailable. This is especially useful when traveling, on airplanes, or in areas with unreliable internet—and it also helps you save on mobile data costs.

Ultimate Solution to Download Netflix Videos

The official way to download Netflix content for offline viewing is by using the Netflix app. However, to avoid potential errors during downloading, using a Netflix downloader is a better choice. Kigo Movie One is an ideal Netflix video downloader, allowing you to download any of your favorite Netflix movies and TV shows on both PC and Mac. Unlike the Netflix app, it has no download limits, letting you save your desired episodes, full seasons, movies, and Netflix Originals with ease.

download netflix videos with kigo downloader

And the best part is, you'll never face the issue of downloaded Netflix video disappearing from your list. Kigo Movie One saves movies and TV shows from Netflix in the widely compatible MP4 format, allowing you to keep them forever and play them on any device or media player.

Kigo Movie One
4.9
Key Features of Kigo Movie One
  • Download videos from 1,000+ sites like Netflix, YouTube, Amazon Prime, Disney+, HBOMax…
  • Enjoy up to 8K videos from YouTube, and 1080p when downloading from Netflix, Amazon Prime...
  • Output videos in MP4/MKV format for playback on any device, without restrictions.
  • Built-in player allows you to search and download videos effortlessly.
  • Unlock the permanent playback of movies and TV shows.
Free Download
Windows 11/10/8/7
Free Download
macOS 10.15 or later

Guide to download Netflix videos with Kigo Movie One on PC

  • Step 1 Launch the application and select Netflix on the main interface
  • Download the application on your computer according to your OS, then launch it. On the main interface, select Netflix, then log in to your Netflix account. Kigo Movie One supports all Netflix plans including Standard with ads. It can save Ads-free Netflix Videos.

    select netflix service
    Heads up! You can also use Kigo Netflix downloader to download videos from Netflix. Comparing to Kigo Movie One, it is keen on Netflix platform.
  • Step 2 Browse and find the movie or TV show you want
  • The program integrates with the Netflix web player, helping you search for the title by name or URL directly. Once you find the movie or TV show you'd like to download, you will see a blue download icon displayed at the bottom right.

    find netflix video
  • Step 3 Customize output settings
  • You can download Netflix video in either MP4 or MKV format. By default, the output video format is MP4 and the quality is set to High (1080p). If you want to make any adjustments, simply click the "Settings" icon to change the video quality, output folder, and more.

    adjust settings
  • Step 4 Download Netflix titles
  • After clicking the blue download icon, Kigo Movie One will detect the Netflix title and display the available episodes you can download. Select the season and episode you want, then click the Download button to start downloading Netflix episodes.

    check netflix episodes to download
    downloading netflix video to mp4
  • Step 5 Find downloaded Netflix video
  • Kigo Movie One supports downloading Netflix videos in batch, so it won't take much time to get all your videos. Go to the Library, where you will find all the downloaded videos. Now, the downloaded Netflix episodes are saved on your computer permanently.

    find downloaded netflix video

FAQs about Downloading from Netflix

faqs about downloading netflix videos

Q1: Why won't Netflix let me download?

There are many reasons that can prevent you from downloading movies from Netflix normally. It may be due to the title itself, insufficient storage, exceeding the download limit, internet issues, or bugs. You can try troubleshooting the Netflix download issue by following the tips above.

Q2: Why is my Netflix not downloading on Windows?

Since May 2024, Netflix had been warning users about upcoming changes to the Downloads feature through a pop-up. In July 2024, Netflix retired its native app and replaced it with a brand-new version based on Microsoft Edge, which does not support the Downloads feature. With the new Netflix app installed on your Windows, you can only stream content online.Fortunately, with the help of Netflix downloader, you can download Netflix movies on Mac and Windows computers and watch them offline without limits.

Q3: How many videos can be downloaded on Netflix?

The maximum number of downloads depends on your subscription plan, ranging from 15 to 100. If you exceed this limit, you may encounter the "Netflix not downloading" error. However, if you use Kigo Movie One, you can download unlimited movies or TV shows from Netflix for offline viewing.

Q4: How long do downloaded movies or episodes last on Netflix?

According to Netflix, TV shows and movies downloaded to your device will expire after a certain period. Unwatched downloads expire 30 days after downloading. Once you start watching a downloaded title, you have 48 hours to finish before it expires. However, if you use Kigo Movie One, you can save downloaded Netflix movies or episodes permanently.

Conclusion

The "Netflix not downloading" error can disrupt your offline viewing plans. In this article, we explored the common reasons behind this issue and shared a detailed checklist to help you troubleshoot and fix it effectively. For a smoother, more reliable solution, we recommend Kigo Movie One. It allows you to download unlimited Netflix movies and TV shows in 1080p and save your downloaded Netflix videos in MP4 to play on any device. Whether you're planning to watch Netflix episodes while traveling or just want uninterrupted offline viewing, Kigo makes it easy. Try it out and say goodbye to Netflix downloads errors.

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Simon Durden | Senior Writer

Simon Durden is the Senior writer at KigoSoft, specializing in music, video download and conversion. Before joining to KigoSoft, he served as a senior writer with the Any Video Converter Team. With extensive knowledge of music, video streaming platforms and expertise in video editing, Simon delivers high-quality content, expert tips, and in-depth tutorials in the multimedia field.

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